CASE STUDY

Neta Golan Increased Her Course Completion Rate Up to 70%

Neta Golan has been in the weight loss business for the past 7 years. Before switching to myQuest, Neta used her own WordPress website with a Wishlist plug-in in which she encountered many technical difficulties. With myQuest, Neta has seen a 70% success rate. Right now, Neta charges 528 dollars for a full Quest, with over 200 users.

About Neta

For the past 7 years, Neta Golan’s goal has been to guide individuals on a positive path. As a health and wellness coach, she helps her clients address the emotional and psychological factors behind their eating habits. Neta uses myQuest to connect with new clients, check their progress, and make permanent changes in their lives.

The Challenges

Neta was looking for a fun and light alternative to teach and encourage her clients. She believed her WordPress system felt like a scary and serious endeavour. She faced additional technical problems with WordPress. Not only was she unable to help her clients resolve their technical problems, but she had no one to turn to for help. Neta’s biggest problem was the inability to check on her students’ growth through the WordPress site. There was no way of knowing how consistently her clients were practicing or if they finished the course.

“myQuest is much easier to navigate than other alternatives. Before myQuest I had to do everything myself, but now, I have constant backup and support.”

The Solution

From a technological perspective, myQuest is much easier to navigate than other alternatives. Whereas before Neta had to do everything herself, she now has backup and support. Not only is the myQuest platform more manageable and user friendly, but the team is approachable and available to answer any questions. myQuest’s gamification aspect provides the fun atmosphere she was looking for.

Neta also admires the fact that she can get feedback from users, which she says gives her motivation to continue to grow her business. Through myQuest, Neta built a community between her and her followers. The community starts with Neta being able to track the progress of her users. At the end of each mission, users have the opportunity to ask a question or comment how they are feeling. This grows the community and empowers people to make changes in their lives while helping others.

“Not only is the myQuest platform more manageable and user friendly, but the team is approachable and available to answer any questions.”

The Results

With WordPress, Neta was unable to measure the success of her customers. At times, she heard from one or two customers who had completed the program and wanted to thank her, but that was about it. With myQuest, Neta has seen a 70% success rate. She reports that it has helped her audience lose weight and make changes in their personal life. From a business perspective, the Quest is easier for her to sell — it’s cheaper than one-on-one coaching and allows her to reach a wider audience. She is happy she can provide more than just passive coaching through online videos. myQuest has helped Neta scale her business and become a stronger coach. When asked if she would recommend myQuest to another professional, Neta responded with, “Yes definitely! It’s an easy platform that provides excellent support.”

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