Improve Technology Adoption in Your Organization & Reduce Support Tickets
myQuest Connect automatically answers employees’ questions about anytechnology or tool directly through Microsoft Teams
How myQuest Connect Works
Whenever an employee faces a challenge or has a question about any tool or technology, they simply send it to our app in Microsoft Teams
If a similar question has been asked in the past, our app will automatically send back the solution in real time.
If the app can’t find an answer to that question, our AI algorithm will identify the right person in the organization who can help and connect the two employees throughMicrosoft Teams.
Only if no solution or expert is found, we’ll assist the employee in opening a ticket in your internal help desk system.
MAIN BENEFITS
Easy to access directly through Microsoft Teams
Saves money by reducing help desk support tickets
Improves team productivity, collaboration, and expertise
Reduces workload on the different support teams
Shortens new tech implementation time
Allows a flexible and scalable way to manage tech enablement
Learn how myQuest Connect can improve technology adoption in your organization
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