For years, organizations relied on two main paths to develop skills: theoretical LMS-based learning, often disconnected from real work, or in-person workshops that are expensive, difficult to scale, and hard to measure.
AI changes this.
For the first time, you can build skills through realistic, work-like practice at scale, with clear insight into impact over time.
With myQuest Skills, your people move through structured skill-building journeys. They practice AI-driven interactions, receive consistent feedback, and improve through real application. As they practice, each employee’s personal skill profile updates automatically, giving you a clear view of performance, gaps, and progress across individuals and teams.
Identify the skills you want your people to develop and set clear performance expectations based on job requirements.
Create structured skill journeys focused on realistic, AI-driven simulations, supported by optional content like videos, documents, and quizzes to prepare and reinforce learning.
As people practice, AI provides ongoing feedback and updates skills profiles, reflecting how each person actually performs.
Gain insight into skill levels and gaps on an individual and team level, and clearly understand where to focus to drive better results.
myQuest Skills is designed around your organization and the skills that matter most to you. You define the critical capabilities, and the platform turns them into targeted practice journeys. Instead of off-the-shelf courses, you get a tailored process for your specific needs.
When skills are practiced, measured, and improved based on real performance, teams become more consistent and effective in real work.
Organizations use myQuest Skills to support better conversations, improve reliability in people-facing roles, reduce costly mistakes, and drive stronger outcomes in sales, service, care, and leadership.
When skills are practiced, measured, and improved based on real performance, teams become more consistent and effective in real work.
See which team members are struggling with specific skills and understand what needs improvement before issues surface in real work.
Share clear, evidence-based views of team readiness and improvement, giving leaders data to support their judgment and decisions.
See whether practice and feedback are actually leading to better performance, and understand how individuals and teams are progressing over weeks or months.
Spot skill gaps early, before they show up in customer issues, lost deals, or operational mistakes, and address them proactively through focused practice.
See how organizations across industries use myQuest to build capability in people-facing roles.
myQuest works within your existing technology setup. It can run on its own or connect to your LMS and other systems, so employees don’t need to access a separate tool. Single sign-on and integrations make adoption easy for both employees and IT.
myQuest supports your organization in developing real capability across people-facing roles and teams, including:
Improve sales execution by practicing customer conversations, objections, and deal scenarios before they happen in real accounts.
Prepare customer-facing teams to handle real interactions consistently by practicing common and challenging scenarios in a safe environment.
Enable managers to practice real conversations, decision-making, and people-management skills with feedback and visibility into growth.
Help new hires practice role-specific situations early, shorten time to productivity, and build confidence before they perform independently.
Improve skills that show up in conversations by allowing people to practice realistic interactions and strengthen how they communicate, respond, and decide in real situations.
Enable clinical and care teams to practice patient interactions, assessments, handoffs, and sensitive conversations, helping them show up prepared in critical care moments.
Align internal teams and external partners around the same skill expectations and performance standards.
Let customers practice and demonstrate real skills as part of your training, not just learn about them.
If you’re exploring better ways to build, measure, and manage skills, we’d be happy to walk you through myQuest Skills and answer your questions.
