How Emergence Learning Used myQuest to Help a Manufacturing Giant Save Man-Hours, Reduce Costs, and Improve Quality

Posted on
July 12, 2023
Billy Mike
from myQuest

How did Emergence Learning use myQuest with their client?

Emergence Learning used myQuest to deliver its Aspire & Achieve program, a blended learning experience based upon the micro learning principles. The program focuses on three core areas: “Learning Agility”, “Achievement Drive” and “Communication”. It is a 21-week long program with action learning assignments, instructor-led sessions or virtual labs followed by gamified levels and missions, with skill-building exercises and activities.

4 dedicated learning levels with 15 learning missions were created. Each mission had a set of mandatory tasks and activities, such as videos, self reflections, quizzes, assessments, scenario-based questions, feedback and action planning. For each completion, participants were given scores or credits.

Emergence Learning delivered the program in 18 batches to 757 Associate/Deputy Managers across 3 locations and 8 business units.

Prior to using myQuest:

Before using myQuest, Emergence Learning was using emails, surveys, and Whatsapp to support learners on pre and post work during their virtual or live workshops.

Measurable Results from using myQuest:

Emergence Learning’s client was able to achieve set goals and new milestones in terms of cost saving, increase in production, improving efficiency by saving production hours, and instilling a culture of proactive feedback, positive communication, self-reliance, and building new skills through the program.

Below are the key highlights of achieved business results:

  • Production hours saved: 8581:15:00 hours
  • Cost saving: $39.8 Million
  • Production Increased: 1087.698 Metric Ton

With Aspire & Achieve, Emergence Learning and their client were also able to build a proactive feedback culture among Associate/Deputy managers, and were able to achieve the positive feedback that grew by 3X.

General feedback

  • Rating of overall learning experience on MyQuest – 4.41 out of 5
  • Would you recommend this Quest to a friend (Net Promoter Score) – 96.45%
  • Rating of interaction with the mentor through 1:1 coaching feature – 4.32 out of 5
  • Proactive feedback conversations were grown by 3X

“Thank you for organizing this highly productive and wonderful learning platform for us. This definitely will bring a huge transformation in our outlook and the way we work.”

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