These days, most companies see learning as an event that is completely separate from work.
The 70-20-10 Model shows us that learning is most effective when it’s delivered in the flow of work. However, most companies invest most of their resources in formal and structured learning. This type of learning makes employees look at learning as a process that is separate from their daily work, and even worse – as something that distracts them and negatively affects their productivity. Employees often mention that their challenge is not having enough time for training and would prefer to do this whilst at work.
In order to create real impact, organizations must dedicate more resources to on-the-job learning, as this is the most effective way to translate learning into real business outcomes. The goal is for an employee to learn something, apply it, and then go back to work. Learning in the flow of work means that someone can quickly and easily access an answer or a short piece of learning content while they are working. Learning in the flow is known to drive productivity, increase engagement during “formal” learning, and improve knowledge retention.
Learning in the flow of work is the future of corporate training and can solve many of the issues faced with remote working. Many companies are using AI to identify experts, create an experts network, and connect people in real-time to receive assistance.
In this eBook, you will learn how to deliver learning in the flow of work and create a true learning ecosystem in your organization, which promotes collaboration, closes knowledge gaps, increases employee productivity by creating flawless knowledge sharing across the organization. myQuest Connect is an AI app that operates within Microsoft Teams and provides the learning in the flow of work experience.